We are just working for order based production. Production process is max. 8-12 business days for any order. You can contact us at info@theiaGold.com for your any questions.
Shipping & Delivery
Shipping prices depend on total order size/weight. Our website will be calculated the shipping cost automatically for FEDEX, DHL or EMS company.
Generally orders are shipped through UPS and DHL within 2-3 working days or EMS within 10-15 working days. However, an extension can be made if the buyer and supplier mutually agree on a new date.
If the buyer did not receive the goods (goods still in transit) even after being shipped by the supplier, the buyer needs to contact the supplier negotiate a longer shipping period. If the supplier has not shipped the order before the agreed date, the buyer can always contact the supplier to agree a new date; or make a Express Delivery.
Especially if you want customs declaration, we accept only Bank Wire Transfer (T/T payments) for shipments clearing customs. We can prepare a movement certificate ATR, FORM A, EUR1 or EUR-MED for your shipment according to your country.
If you would like customs shipping, please inform us before make payment.
Tracking Your Order
After we has confirmed shipment, we will give you a Tracking Number for your order. Use the tracking number to track delivery at any stage on the shipping company's website.